SHIPPING

DELIVERY & HANDLING

SHIPPING
ALL ORDERS ABOVE EUR 100,- COME WITH FREE SHIPPING.
ALL LIMITED EDITION ORDERS WILL BE SHIPPED WITHIN 3 WEEKS AFTER.
ALL ORDERS ARE SHIPPED DIRECTLY FROM OUR FACILITY IN THE NETHERLANDS.
ONCE YOUR ORDER HAS LEFT THE BUILDING, YOU'LL RECEIVE A SHIPMENT E-MAIL FROM US CONTAINING A TRACKING CODE THAT YOU CAN USE TO LOCATE YOUR ITEMS UNTIL THEY ARRIVE AT YOUR DOOR.

EUROPEAN ORDERS: PLEASE ALLOW 1 TO 7 WORKING DAYS FOR DELIVERY AFTER RECEIVING YOUR SHIPMENT E-MAIL.

INTERCONTINENTAL ORDERS: PLEASE ALLOW 3 TO 19 WORKING DAYS FOR DELIVERY AFTER RECEIVING YOUR SHIPMENT E-MAIL. CUSTOMS MAY HOLD UP YOUR ORDER WHICH MAY CAUSE ITS DELIVERY TO BE DELAYED.

OUR MAIN LOGISTICS PARTNER IS TNT EXPRESS FOR EUROPEAN ORDERS AND FEDEX FOR OVERSEAS. 
PLEASE BEAR IN MIND THAT ALL SHIPMENTS MAY EXPERIENCE DELAYS DUE TO COVID-19.

RETURNS & EXCHANGES
IF YOU WANT TO RETURN OR EXCHANGE AN ITEM, PLEASE SENT AN EMAIL TO INFO@HOUSEOFLA1982.COM WITH SUBJECT READING "RETURN/EXCHANGE "Order number"". 
IF YOU'VE RECEIVED A DAMAGED OR FAULTY ITEM, PLEASE INCLUDE A CLEAR PHOTOGRAPH OF THE PROBLEM.

KEEP IN MIND THAT BUYER IS RESPONSIBLE FOR THE COST OF RETURNING THE ITEM(S) TO US.